Sharon Markovics, MD, FAAAAI

Manhasset Allergy and Asthma Associates,
Manhasset, NY

Christina Ciaccio, MD, FAAAAI

University of Chicago, Chicago, IL

Weily Soong, MD, FAAAAI

Alabama Allergy & Asthma Center, Birmingham, AL

Accredited by

American Academy of Allergy Asthma & Immunology

Course Description

Upon completion of this activity, participants should be able to:
- List three strategies that can be used to improve the management of patient complaints and enhance the customer service process in the allergy practice
- Describe the generational differences in the practice workforce and understand how those differences can lead to conflict
- List three strategies that can be utilized to minimize conflicts related to generational differences
- List several skills that can be useful in a conflict negotiation between partners in a medical practice

Activity Details

Credit Types:CME
Credit Amount:1.50 Credits
Release Date:2017-Aug-16
Expiration Date:2018-Aug-15
Estimated Time for Completion:1 hour and 30 minutes
Registration Required:Yes
System Requirements:
One of the two latest versions of Google Chrome, Mozilla Firefox, or Safari. Internet Explorer is no longer supported.

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