Course Director

Harvey P. Katz, MD
Harvey P. Katz, MD

Associate Clinical Professor,
Department of Population Medicine,
Harvard Medical School & Harvard Pilgrim Health Care;
Director, HMS Primary Care Division

Accredited by

Harvard Medical School

Course Description

While the telephone can facilitate patient care, it can also be risky business for the patient and for the clinician. The most commonly cited injury in telephone related malpractice cases is death, usually as a result of delay in diagnosis. Between 1985 nd 2005, $78 M dollars were paid in 781 telephone medicine related claims. Internal medicine and family practice lead the list of specialties, followed by Ob-Gyn and Pediatrics. No specialty was immune. In contrast to the well-publicized in-hospital errors, these events occurred in the physician's office and involved ambulatory patients.

The goal of this telephone medicine course is to illustrate, using real-life case scenarios, potential areas of risk that can be eliminated or reduced to improve the outcome of clinical problems presented by patients over the phone.

Activity Details

Credit Types:CME
Credit Amount:3.00 Credits
Expiration Date:2018-Jan-08
Estimated Time for Completion:3 hours
Registration Required:Yes
System Requirements:
Some of the multimedia resources in this course require Apple Quicktime, RealMedia, or a Flash player.

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